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Make the move to Universal Credit

If you’re receiving certain benefits, at some point this year you will be sent a letter from the Department of Work and Pensions (DWP) asking you to move to Universal Credit in order to keep receiving financial support.

This page is a guide to help you understand if you’ll be asked to move, what you need to do and when you need to make the move to Universal Credit.

Please note that this section looks a bit different from the rest of our website as the content is provided by an external company that keeps it up to date with the most recent information about Universal Credit.  We hope you find it useful.

Speak to our Money Advice team

If you need support applying or want advice, our Money Advice team can help. Get in touch and ask to speak to the Money Advice team about making the move to Universal Credit.

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Your feedback about our website helps us to improve our content and the way our site works. Please do not send us any personal, contract-related, sensitive or other important information in your comment or feedback. This system is not monitored every day and we cannot reply through it.

If you would like to contact us about a complaint, or if you want to share any important information with us, please visit the contact us page.